Outage in Telesign

2-Way service interruptions India (IN) - 1/18/26

Resolved Minor

January 18, 2026 - Started about 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

Start Time: 7:40 AM PDT - 1/18/26 End Time: Ongoing We are currently experiencing issues with 2-Way SMS delivery toward India (IN). Please note that some DLC are impacted. Our team is investigating this issue and we will inform you once we come to a resolution. SF 01116825

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Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 01/18/2026 06:08PM

Start Time: 7:40 AM PDT - 1/18/26
End Time: 9:00 AM PDT - 1/18/26

Previously reported issues with 2-Way SMS delivery toward India (IN) have been resolved. End users should no longer experience any issues as all services are back to functioning properly.

We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.

SF 01116825

INVESTIGATING about 2 months ago - at 01/18/2026 03:46PM

Start Time: 7:40 AM PDT - 1/18/26
End Time: Ongoing

We are currently experiencing issues with 2-Way SMS delivery toward India (IN).
Please note that some DLC are impacted.
Our team is investigating this issue and we will inform you once we come to a resolution.

SF 01116825

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