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Outage in Telesign

Operator Service Alert - Colombia (CO) - Movil SA (Tigo) (732/103;111;165)

Resolved Minor
February 15, 2026 - Started 1 day ago - Lasted about 6 hours
Official incident page

Incident Report

Issue: Operator -Movil SA (Tigo) (732/103;111;165) Quality degradation Start Time: 08:40 - 02/15/26 End Time: Ongoing Summary: We received notification that Movil SA (Tigo) (732/103;111;165) from Colombia (CO) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. Telesign is engaged with the operators for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com. SF 01130199

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 02/15/2026 11:30PM

Date:02/15/26
Start Time: 08:40 AM
End Time: 03:29 PM PDT

We received notification that the network issues previously reported by Movil SA (Tigo) (732/103;111;165) from Colombia (CO) have been resolved. Movil SA (Tigo) (732/103;111;165) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.

INVESTIGATING 1 day ago - at 02/15/2026 05:26PM

Issue: Operator -Movil SA (Tigo) (732/103;111;165) Quality degradation

Start Time: 08:40 - 02/15/26
End Time: Ongoing

Summary:

We received notification that Movil SA (Tigo) (732/103;111;165) from Colombia (CO) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages.

Telesign is engaged with the operators for updates on resolution.

We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com.

SF 01130199

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