Outage in Telesign
Quality degradation - Canada (CA) - Multiple operators - 02/17/26
Resolved MinorIncident Report
Issue: CA - Multiple Operators Quality degradation
Date: 02/17/26
Start Time: 12:05AM PST
End Time: To be posted
Summary:
We currently experience quality degradation toward Canada -Multiple Operators.
SMS messages towards these operator(s) may face delays or difficulties in delivery.
Telesign is engaged with carrier partners for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption.
If you have any questions, please contact support@telesign.com.
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Latest Updates ( sorted recent to last )
RESOLVED
30 days ago - at 02/17/2026 08:50AM
Date: 02/17/26
Start Time: 12:05 AM PST
End Time: 12:30 AM PST
We received notification that the network issues previously reported by Multiple Operators from Canada have been resolved. Multiple Operators end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.
INVESTIGATING
30 days ago - at 02/17/2026 08:13AM
Issue: CA - Multiple Operators Quality degradation
Date: 02/17/26
Start Time: 12:05AM PST
End Time: To be posted
Summary:
We currently experience quality degradation toward Canada -Multiple Operators.
SMS messages towards these operator(s) may face delays or difficulties in delivery.
Telesign is engaged with carrier partners for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption.
If you have any questions, please contact support@telesign.com.
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