Outage in Telesign

Quality degradation - Multiple Destinations Claro Networks

Resolved Major

February 22, 2026 - Started 3 days ago - Lasted about 6 hours
Official incident page

Incident Report

Date: 02/22/26 Start Time: 05:21 AM PDT End Time: Ongoing Summary: We currently experience quality degradation towards Claro Networks Multiple Destinations. Customers that send SMS messages to Claro Networks users may notice a difficulties in message delivery. Our competent teams are working on solving this issue. We'd like to apologize for any inconvenience and appreciate your patience during this service window. If you have any questions, please contact us at support@telesign.com.

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Latest Updates ( sorted recent to last )

RESOLVED 2 days ago - at 02/22/2026 07:20PM

This incident has been resolved.

IDENTIFIED 3 days ago - at 02/22/2026 01:40PM

Date: 02/22/26
Start Time: 05:21 AM PDT
End Time: Ongoing

Summary:
We currently experience quality degradation towards Claro Networks Multiple Destinations. Customers that send SMS messages to Claro Networks users may notice a difficulties in message delivery.
Our competent teams are working on solving this issue.

We'd like to apologize for any inconvenience and appreciate your patience during this service window.

If you have any questions, please contact us at support@telesign.com.

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