Outage in Telesign

Operator Alert - Mexico (MX) - Altan Redes (334/140) - 02/23/26

Resolved Minor

February 23, 2026 - Started 1 day ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Telesign experienced SMS delivery delays for users on the Altan Redes network in Mexico due to network issues with the operator. The incident lasted approximately 1 hour and 29 minutes, from 04:04 AM to 05:33 AM PST on February 23, 2026. The issue was resolved when Altan Redes fixed their network problems, restoring normal SMS delivery functionality.

Start Time: 04:04 AM PST - 02/23/26 End Time: Ongoing We received notification that Altan Redes (334/140) from Mexico (MX) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01133611

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Latest Updates ( sorted recent to last )

RESOLVED 1 day ago - at 02/23/2026 02:21PM

Start Time: 04:04 AM PST - 02/23/26
End Time: 05:33 AM PST - 02/23/26

We received notification that the network issues previously reported by Altan Redes (334/140) from Mexico (MX) have been resolved. Altan Redes (334/140) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

SF 01133611

INVESTIGATING 1 day ago - at 02/23/2026 12:05PM

Start Time: 04:04 AM PST - 02/23/26
End Time: Ongoing

We received notification that Altan Redes (334/140) from Mexico (MX) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.

SF 01133611

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