Outage in Telesign
Phone ID - number_deactivation, subscriber_status - Service Alert - United States and Canada
Resolved MinorIncident Report
Summary AI Generated
Telesign's Phone ID service experienced issues with number_deactivation and subscriber_status functionality in the United States and Canada, causing delays for users. The incident was caused by problems at a partner service and lasted approximately 1 hour from 20:37 PM PST to 21:33 PM PST on March 12, 2026. The issue was resolved when the partner restored their services, returning all Phone ID functionality to normal operation.
Date: 03/12/26
Start Time: 20:37 PM PST
End Time: Ongoing
We received notification from our partner that Phone ID - number_deactivation and subscriber_status is currently having issues in the United States and Canada, which may cause some delays. We will inform you once there is a resolution.
We'd like to apologize for any inconvenience and appreciate your patience during this service window.
If you have any questions, please contact us at support@telesign.com.
Need to monitor Telesign outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED
about 20 hours ago - at 03/13/2026 06:20AM
Date: 03/12/2026
Start Time: 20:37 PM PST
End Time: 21:33 PM PST
We received notification from our partner that the issue previously noticed in United States and Canada has been resolved. End users should no longer experience delays, as all services are back to functioning properly.
IDENTIFIED
about 22 hours ago - at 03/13/2026 04:33AM
Date: 03/12/26
Start Time: 20:37 PM PST
End Time: Ongoing
We received notification from our partner that Phone ID - number_deactivation and subscriber_status is currently having issues in the United States and Canada, which may cause some delays. We will inform you once there is a resolution.
We'd like to apologize for any inconvenience and appreciate your patience during this service window.
If you have any questions, please contact us at support@telesign.com.
Latest Telesign outages
Operator Service Alert - Quality degradation - United States (US) - All MNOs - about 6 hours ago
Operator Alert - Switzerland (CH) - Salt Mobile SA (228/03) 03/13/26 - about 15 hours ago
Operator Alert - Hungary (HU) - T-Mobile (Westel) (216/30) - about 16 hours ago
Stop wasting hours on 'is it us or them?'
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6020 services available
Integrations with
