Outage in Telesign

Operator Alert - Indonesia (ID) - Smartfren Telecom (510/09;28)

Resolved Minor

March 17, 2026 - Started about 1 month ago - Lasted about 11 hours
Official incident page

Incident Report

Summary AI Generated

Smartfren Telecom in Indonesia experienced network issues that caused delays in SMS message delivery for their end users. The incident lasted 11.3 hours, from 1:46 AM PDT to 13:03 PM PDT on March 17, 2026. The network issues were resolved and SMS services returned to normal functioning.

Start Time: 1:46 AM PDT - 03/17/26 End Time: Ongoing We received notification that Smartfren Telecom from Indonesia (ID) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01144738

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 03/17/2026 08:07PM

Start Time: 1:46 AM PDT - 03/17/26
End Time: 13:03 AM PDT - 03/17/26

We received notification that the network issues previously reported by Smartfren Telecom from Indonesia (ID) have been resolved. Smartfren Telecom end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

SF 01144738

INVESTIGATING about 1 month ago - at 03/17/2026 08:50AM

Start Time: 1:46 AM PDT - 03/17/26
End Time: Ongoing

We received notification that Smartfren Telecom from Indonesia (ID) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.

SF 01144738

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