Telesign experienced a service interruption affecting 2-Way SMS delivery to Brazil, with all delivery service centers (DSC) impacted. The incident lasted approximately 2.8 hours, from 1:38 PM PST to 4:27 PM PST on March 18, 2026. The issue was resolved and all services returned to normal functionality.
Start Time: 1:38 PM PST - 03/18/26
End Time: 4:27 PM PST - 03/18/26
Previously reported issues with 2-Way SMS delivery toward Brazil (BR) have been resolved. End users should no longer experience any issues as all services are back to functioning properly.
We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.
SF 01145667
Start Time: 13:38 PT - 03/18/26
End Time: Ongoing
We are currently experiencing issues with 2-Way SMS delivery toward Brazil (BR),
Please note that all DSC are impacted.
Our team is investigating this issue and we will inform you once we come to a resolution.
SF 01145667
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