Outage in Telesign
Phone ID (Sim Swap, Contact Match and Subscriber Status) Service Alert - Canada
Minor
March 19, 2026 - Started about 2 hours ago
Official incident page
Official incident page
Incident Report
Date: 03/18/26
Start Time: 09:05 PM PDT
End Time: Ongoing
We received notification from our partner that Sim Swap, Contact Match and Subscriber Status are currently having issues in Canada, which may cause some delays. We will inform you once there is a resolution.
We'd like to apologize for any inconvenience and appreciate your patience during this service window.
If you have any questions, please contact us at support@telesign.com.
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Latest Updates ( sorted recent to last )
IDENTIFIED
about 2 hours ago - at 03/19/2026 04:27AM
Date: 03/18/26
Start Time: 09:05 PM PDT
End Time: Ongoing
We received notification from our partner that Sim Swap, Contact Match and Subscriber Status are currently having issues in Canada, which may cause some delays. We will inform you once there is a resolution.
We'd like to apologize for any inconvenience and appreciate your patience during this service window.
If you have any questions, please contact us at support@telesign.com.
Latest Telesign outages
Quality degradation - Colombia (CO) - Movil SA (Tigo) (732/103;111;165) - 03/18/26 - about 2 hours ago
2-Way service interruptions Brazil (BR) - Claro (724/05;12;38) - about 10 hours ago
Operator Alert - Malaysia (MY) - U Mobile Sdn. Bhd. (502/18) - about 22 hours ago
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