Outage in Telesign
Quality degradation - Colombia (CO) - Movil SA (Tigo) (732/103;111;165) - 03/18/26
Resolved MinorIncident Report
Summary AI Generated
Telesign experienced quality degradation affecting SMS message delivery to Colombia's Movil SA (Tigo) network users from 8:02 PM PST on March 18, 2026. Customers sending SMS messages to Tigo subscribers encountered delivery difficulties during this period. The incident was resolved after 3.4 hours of service disruption.
Date: 03/18/26
Start Time: 8:02 PM PST
End Time: Ongoing
Summary:
We currently experience quality degradation toward Colombia (CO) - Movil SA (Tigo) (732/103;111;165). Customers that send SMS messages to Movil SA (Tigo) (732/103;111;165) users may notice a difficulties in message delivery.
Our competent teams are working on solving this issue.
We'd like to apologize for any inconvenience and appreciate your patience during this service window.
If you have any questions, please contact us at support@telesign.com.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 hour ago - at 03/19/2026 07:54AM
This incident has been resolved.
IDENTIFIED
about 4 hours ago - at 03/19/2026 04:36AM
Date: 03/18/26
Start Time: 8:02 PM PST
End Time: Ongoing
Summary:
We currently experience quality degradation toward Colombia (CO) - Movil SA (Tigo) (732/103;111;165). Customers that send SMS messages to Movil SA (Tigo) (732/103;111;165) users may notice a difficulties in message delivery.
Our competent teams are working on solving this issue.
We'd like to apologize for any inconvenience and appreciate your patience during this service window.
If you have any questions, please contact us at support@telesign.com.
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