Telesign experienced a 3.2-hour service interruption affecting 2-Way SMS delivery to Brazil, specifically impacting all delivery status codes (DSC) for the Claro network. The incident began at 6:30 PT on March 19th and affected SMS communication services to Brazilian mobile users. The technical team investigated and resolved the connectivity issues with the Brazilian carrier infrastructure.
Start Time: 6:30 PT - 03/19/26
End Time: Ongoing
We are currently experiencing issues with 2-Way SMS delivery toward Brazil (BR),
Please note that all DSC are impacted.
Our team is investigating this issue and we will inform you once we come to a resolution.
SF 01145667
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