Outage in Telesign

Operator Alert - Mexico (MX) - Altan Redes (334/140)

Resolved Major

March 24, 2026 - Started about 18 hours ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Telesign experienced SMS delivery delays to Mexico due to network issues with operator Altan Redes (334/140). The incident began at 14:31 PT on March 24, 2026 and was ongoing at the time of reporting. SMS messages to this Mexican network were experiencing delivery delays while the operator worked to resolve their network problems.

Start Time: 14:31 PT - 03/24/26 End Time: Ongoing We received notification that Altan Redes (334/140) from Mexico (MX) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01148426

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Latest Updates ( sorted recent to last )

RESOLVED about 16 hours ago - at 03/24/2026 11:24PM

Start Time: 14:31 PT - 03/24/26
End Time: 15:20 PT - 03/24/26

We received notification that the network issues previously reported by Altan Redes (334/140) from Mexico (MX) have been resolved. Altan Redes (334/140) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

SF 01148426

INVESTIGATING about 18 hours ago - at 03/24/2026 09:32PM

Start Time: 14:31 PT - 03/24/26
End Time: Ongoing

We received notification that Altan Redes (334/140) from Mexico (MX) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.

SF 01148426

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