Outage in Telesign
Operator Service Alert - Netherlands (NL) - Odido Netherlands B.V. (204/02;16;20) - 03/26/2026
Resolved MinorIncident Report
Summary AI Generated
Telesign experienced SMS delivery delays for users in the Netherlands due to network issues at operator Odido Netherlands B.V. starting at 3:56 AM PDT on March 26, 2026. The operator's network problems caused degraded service quality and delayed SMS message delivery to end users. The issue was resolved at 7:06 AM PDT the same day after approximately 3 hours and 10 minutes, with all services returning to normal functionality.
Issue: Operator - Odido Netherlands B.V. (204/02;16;20) Quality degradation
Start Time: 03:56AM PDT 03/26/2026
End Time: Ongoing
Summary:
We received notification that Odido Netherlands B.V. (204/02;16;20) from Netherlands (NL) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages.
Telesign is engaged with the operators for updates on resolution.
We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com.
SF 01149292
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RESOLVED
22 days ago - at 03/26/2026 02:07PM
Date:03/26/2026
Start Time: 03:56AM PDT 03/26/2026
End Time: 07:06 AM PDT 03/26/2026
We received notification that the network issues previously reported by Odido Netherlands B.V. (204/02;16;20) from Netherlands (NL) have been resolved. Odido Netherlands B.V. (204/02;16;20) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.
INVESTIGATING
22 days ago - at 03/26/2026 11:54AM
Issue: Operator - Odido Netherlands B.V. (204/02;16;20) Quality degradation
Start Time: 03:56AM PDT 03/26/2026
End Time: Ongoing
Summary:
We received notification that Odido Netherlands B.V. (204/02;16;20) from Netherlands (NL) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages.
Telesign is engaged with the operators for updates on resolution.
We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com.
SF 01149292
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