Telesign experienced intermittent platform disruptions that caused delays in message delivery for approximately 28 minutes on April 2nd, 2026, from 1:39 AM to 2:07 AM PDT. The service degradation affected the platform's ability to deliver messages in a timely manner. The technical team investigated and resolved the issue, restoring normal service operations.
Date: 04/02/2026
Start Time: 01:39 AM PDT
End Time: 02:07 AM PDT
Our team informed us that this issue has been resolved.
We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.
Dear Customers and Partners,
We are experiencing intermittent disruptions/degradation on our platform which could cause some delays in delivery.
Our team is investigating the issue and we will make sure to keep you updated as soon as we have preliminary findings.
START TIME: 04/02/2026 - 01:39 AM PDT
If you have any questions, please contact us at support@telesign.com.
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