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Outage in Telesign

Possible Delays

Resolved Minor
April 02, 2026 - Started about 3 hours ago - Lasted 16 minutes
Official incident page

Incident Report

Summary AI Generated

Telesign experienced intermittent platform disruptions that caused delays in message delivery for approximately 28 minutes on April 2nd, 2026, from 1:39 AM to 2:07 AM PDT. The service degradation affected the platform's ability to deliver messages in a timely manner. The technical team investigated and resolved the issue, restoring normal service operations.

Dear Customers and Partners, We are experiencing intermittent disruptions/degradation on our platform which could cause some delays in delivery. Our team is investigating the issue and we will make sure to keep you updated as soon as we have preliminary findings. START TIME: 04/02/2026 - 01:39 AM PDT If you have any questions, please contact us at support@telesign.com.

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Latest Updates ( sorted recent to last )
RESOLVED about 3 hours ago - at 04/02/2026 09:20AM

Date: 04/02/2026
Start Time: 01:39 AM PDT
End Time: 02:07 AM PDT

Our team informed us that this issue has been resolved.

We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.

INVESTIGATING about 3 hours ago - at 04/02/2026 09:08AM

Dear Customers and Partners,

We are experiencing intermittent disruptions/degradation on our platform which could cause some delays in delivery.

Our team is investigating the issue and we will make sure to keep you updated as soon as we have preliminary findings.

START TIME: 04/02/2026 - 01:39 AM PDT

If you have any questions, please contact us at support@telesign.com.

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