Outage in Telesign
2-Way service interruptions for Multiple Destination
Resolved MinorIncident Report
Summary AI Generated
Telesign experienced a service interruption affecting 2-Way SMS delivery to multiple destinations, impacting both DLC and DSC services. The incident lasted approximately 54 minutes from 8:50 AM to 9:44 AM PDT on April 7th, 2026. The issue was resolved and all services returned to normal functionality.
Start Time: - 04/07/26
End Time: 08:15 AM PST
We are currently experiencing issues with 2-Way SMS delivery toward Multiple Destination.
Please note that all DLC and DSC are impacted
Our team is investigating this issue and we will inform you once we come to a resolution.
SF[01154525]
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Latest Updates ( sorted recent to last )
RESOLVED
about 19 hours ago - at 04/07/2026 05:36PM
Start Time: 08:50 AM PDT - 04/07/26
End Time: 09:44 AM PDT - 04/07/26
Previously reported issues with 2-Way SMS delivery toward Multiple Destination have been resolved. End users should no longer experience any issues as all services are back to functioning properly.
We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.
SF 01154525
INVESTIGATING
about 20 hours ago - at 04/07/2026 04:17PM
Start Time: - 04/07/26
End Time: 08:15 AM PST
We are currently experiencing issues with 2-Way SMS delivery toward Multiple Destination.
Please note that all DLC and DSC are impacted
Our team is investigating this issue and we will inform you once we come to a resolution.
SF[01154525]
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