Outage in Telesign
Operator Alert - Peru (PE) - America Movil Peru S.A.C (CLARO PERU) (716/10) [04/09/26]
Resolved MajorIncident Report
Summary AI Generated
Telesign experienced a major service incident affecting SMS message delivery to America Movil Peru S.A.C (CLARO PERU) customers in Peru due to network issues with the operator. The incident caused delays in SMS message delivery for end users on the CLARO PERU network. The network issues were resolved after 3.4 hours, restoring normal SMS delivery functionality.
Start Time: 11:48 PDT- 04/09/26
End Time: Ongoing
We received notification that America Movil Peru S.A.C (CLARO PERU) from Peru (PE) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.
SF[01155880]
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Latest Updates ( sorted recent to last )
RESOLVED
about 12 hours ago - at 04/09/2026 10:15PM
Start Time: 11:48 PDT- 04/09/26
End Time: 15:15 PDT- 04/09/26
We received notification that the network issues previously reported by America Movil Peru S.A.C (CLARO PERU) from Peru (PE) have been resolved. America Movil Peru S.A.C (CLARO PERU) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
SF 01155880
INVESTIGATING
about 16 hours ago - at 04/09/2026 06:52PM
Start Time: 11:48 PDT- 04/09/26
End Time: Ongoing
We received notification that America Movil Peru S.A.C (CLARO PERU) from Peru (PE) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.
SF[01155880]
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