Outage in Telesign

Operator Alert - Costa Rica (CR) - Telefonica Moviles Costa Rica (712/04)

Resolved Major

April 11, 2026 - Started 5 days ago - Lasted about 6 hours
Official incident page

Incident Report

Summary AI Generated

Telefonica Moviles Costa Rica (712/04) experienced network issues that caused delays in SMS message delivery for users in Costa Rica. The incident lasted approximately 5.1 hours from 8:43 PM PDT on April 11th until 1:54 AM PDT on April 12th, 2026. The network issues were resolved and SMS services returned to normal functioning.

Start Time: 08:43 PM PDT - 04/11/26 End Time: Ongoing We received notification that Telefonica Moviles Costa Rica (712/04) from Costa Rica (CR) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01156620

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Latest Updates ( sorted recent to last )

RESOLVED 5 days ago - at 04/12/2026 09:18AM

Start Time: 08:43 PM PDT - 04/11/26
End Time: 01:54 AM PDT - 04/12/26

We received notification that the network issues previously reported by Telefonica Moviles Costa Rica (712/04) from Costa Rica (CR) have been resolved. Telefonica Moviles Costa Rica (712/04) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

SF 01156620

INVESTIGATING 5 days ago - at 04/12/2026 03:45AM

Start Time: 08:43 PM PDT - 04/11/26
End Time: Ongoing

We received notification that Telefonica Moviles Costa Rica (712/04) from Costa Rica (CR) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.

SF 01156620

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