Outage in Telesign
Phone ID Sim Swap Service Alert - Colombia
Resolved MinorIncident Report
Summary AI Generated
Telesign's Phone ID Sim Swap service experienced issues in Colombia starting at 06:13 PST on April 12, 2026, causing delays for users in that region. The incident was caused by problems at a partner provider and affected the sim swap detection functionality. The issue was resolved at 08:25 PST the same day, with all services returning to normal operation after approximately 2 hours and 12 minutes.
Date: 04/12/26
Start Time: 06:13 PST
End Time: Ongoing
We received notification from our partner that Phone ID Sim Swap is currently having issues in Colombia, which may cause some delays. We will inform you once a resolution is reached.
We'd like to apologize for any inconvenience and appreciate your patience during this service window.
If you have any questions, please contact us at support@telesign.com.
Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Start Free Trial
- No credit card
- 14-day trial
- 2-minute setup
Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 04/12/2026 06:29PM
Date: 04/12/26
Start Time: 06:13 PST
End Time: 08:25 PST
We received notification from our partner that the issue previously noticed in Colombia has been resolved. End users should no longer experience delays, as all services are back to functioning properly.
IDENTIFIED
4 days ago - at 04/12/2026 02:16PM
Date: 04/12/26
Start Time: 06:13 PST
End Time: Ongoing
We received notification from our partner that Phone ID Sim Swap is currently having issues in Colombia, which may cause some delays. We will inform you once a resolution is reached.
We'd like to apologize for any inconvenience and appreciate your patience during this service window.
If you have any questions, please contact us at support@telesign.com.
Latest Telesign outages
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
