Outage in Telesign
Operator Alert - Saudi Arabia (SA) - MTC Saudi Arabia (Zain SA) (420/04;09;10) [04/21/26]
Resolved MajorIncident Report
Summary AI Generated
MTC Saudi Arabia (Zain SA) experienced network issues that caused delays in SMS message delivery for end users in Saudi Arabia. The incident lasted approximately 1 hour and 20 minutes, from 18:27 PM to 19:47 PM PST on April 21, 2026. The network issues were resolved and SMS services returned to normal functioning.
Start Time: 18:27 PM PST - 04/21/26
End Time: Ongoing
We received notification thatMTC Saudi Arabia (Zain SA) (420/04;09;10) from Saudi Arabia (SA) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.
SF 01160694
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 04/22/2026 04:09AM
Start Time: 18:27 PM PST - 04/21/26
End Time: 19:47 PM PST - 04/21/26
We received notification that the network issues previously reported by MTC Saudi Arabia (Zain SA) (420/04;09;10) from Saudi Arabia (SA) have been resolved. MTC Saudi Arabia (Zain SA) (420/04;09;10) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
SF 01160694
INVESTIGATING
2 days ago - at 04/22/2026 01:32AM
Start Time: 18:27 PM PST - 04/21/26
End Time: Ongoing
We received notification thatMTC Saudi Arabia (Zain SA) (420/04;09;10) from Saudi Arabia (SA) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.
SF 01160694
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