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Outage in Telesign

2-Way service interruptions - Germany (DE) - Multiple operators

Resolved Minor
April 22, 2026 - Started 1 day ago - Lasted about 5 hours
Official incident page

Incident Report

Summary AI Generated

Telesign experienced a 2-Way SMS delivery outage affecting all traffic to Germany, impacting both DLC and DSC services across multiple operators. The service interruption lasted approximately 4.5 hours, from 13:28 PDT to 18:00 PDT on April 22nd, 2026. The issue was resolved and all services returned to normal functionality.

Start Time: 13:28 PDT - 4/22/26 End Time: Ongoing We are currently experiencing issues with 2-Way SMS delivery toward Germany (DE). Please note that all DLC and DSC are impacted. Our team is investigating this issue and we will inform you once we come to a resolution.

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 04/23/2026 02:48AM

Start Time: 13:28 PDT - 4/22/26
End Time: 18:00 PDT - 4/22/26

Previously reported issues with 2-Way SMS delivery toward Germany (DE) have been resolved. End users should no longer experience any issues as all services are back to functioning properly.

We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.

INVESTIGATING 1 day ago - at 04/22/2026 09:32PM

Start Time: 13:28 PDT - 4/22/26
End Time: Ongoing

We are currently experiencing issues with 2-Way SMS delivery toward Germany (DE).
Please note that all DLC and DSC are impacted.
Our team is investigating this issue and we will inform you once we come to a resolution.

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