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Outage in Telesign

Operator Alert - Chile (CL) - Claro Chile (730/03)

Resolved Major
June 12, 2026 - Started 3 days ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

Telesign experienced a major service disruption when Claro Chile (730/03) network issues caused delays in SMS message delivery to users in Chile. The incident lasted approximately 3.5 hours from 10:07 PM PST on June 12, 2026 until 11:30 PM PST the same day. The issue was resolved when Claro Chile restored their network services, returning SMS delivery to normal functionality.

Start Time: 10:07 PM PST - 06/12/26 End Time: Ongoing We received notification that Claro Chile (730/03) from Chile (CL) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01186869

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RESOLVED 3 days ago - at 06/12/2026 08:37AM

Start Time: 10:07 PM PST - 06/12/26
End Time: 23:30 PM PST - 06/12/26

We received notification that the network issues previously reported by Claro Chile (730/03) from Chile (CL) have been resolved. Claro Chile (730/03) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

SF[01186869]

INVESTIGATING 3 days ago - at 06/12/2026 05:10AM

Start Time: 10:07 PM PST - 06/12/26
End Time: Ongoing

We received notification that Claro Chile (730/03) from Chile (CL) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.

SF 01186869

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