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Outage in Telesign

Operator Alert - Switzerland (CH) - Sunrise (Diax) (228/02;08;12;53;60)

Resolved Major
June 14, 2026 - Started about 15 hours ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Telesign experienced SMS delivery delays in Switzerland due to network issues with the Sunrise (Diax) operator from 05:08 AM to 06:45 AM PDT on June 14, 2026. The incident lasted approximately 1 hour and 37 minutes, affecting SMS message delivery to Sunrise (Diax) end users in Switzerland. The network issues were resolved by the operator and SMS services returned to normal functionality.

Start Time: 05:08 AM PDT - 06/14/26 End Time: Ongoing We received notification that Sunrise (Diax) from Switzerland (CH) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01187725

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Latest Updates ( sorted recent to last )
RESOLVED about 13 hours ago - at 06/14/2026 02:20PM

Start Time: 05:08 AM PDT - 06/14/26
End Time: 06:45 AM PDT - 06/14/26

We received notification that the network issues previously reported by Sunrise (Diax) from Switzerland (CH) have been resolved. Sunrise (Diax) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

SF 01187725

INVESTIGATING about 15 hours ago - at 06/14/2026 12:12PM

Start Time: 05:08 AM PDT - 06/14/26
End Time: Ongoing

We received notification that Sunrise (Diax) from Switzerland (CH) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.

SF 01187725

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