Outage in Telesign
Phone ID Contact Match and Sim Swap Service Alert - Canada
Resolved MinorIncident Report
Date: 06/15/2026
Start Time: 07:55 AM PDT
End Time: Ongoing
We received notification from our partner that Contact Match and Sim Swap is currently having issues in Canada, which may cause some delays. We will inform you once there is a resolution.
We'd like to apologize for any inconvenience and appreciate your patience during this service window.
If you have any questions, please contact us at support@telesign.com.
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 06/15/2026 09:42PM
Date: 06/15/2026
Start Time: 07:55 AM PDT
End Time: 01:55 PM PDT
We received notification from our partner that the issue previously noticed in Canada has been resolved. End users should no longer experience delays, as all services are back to functioning properly.
IDENTIFIED
6 days ago - at 06/15/2026 04:42PM
Date: 06/15/2026
Start Time: 07:55 AM PDT
End Time: Ongoing
We received notification from our partner that Contact Match and Sim Swap is currently having issues in Canada, which may cause some delays. We will inform you once there is a resolution.
We'd like to apologize for any inconvenience and appreciate your patience during this service window.
If you have any questions, please contact us at support@telesign.com.
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