Outage in Telesign
Service disruption for Phone ID Sim Swap addon toward Brazil
Resolved MinorIncident Report
Summary AI Generated
Telesign's Phone ID SIM Swap addon experienced service delays affecting Brazil, lasting approximately 4.5 hours on July 16, 2026 (2:00–6:30 AM PDT). The issue originated with a partner provider and caused delays for end users relying on SIM Swap lookups in that region. The partner resolved the issue by 6:30 AM PDT, restoring full service functionality.
We have received notification that services for Phone ID Sim Swap addon toward Brazil are experiencing delays. We will inform you as soon as we receive a resolution.
Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
about 13 hours ago - at 07/17/2026 12:15PM
Date: 07/16/26
Start Time: 02:00 AM PDT
End Time: 06:30 AM PDT
We received notification from our partner that the issue previously noticed in Brazil has been resolved. End users should no longer experience delays, as all services are back to functioning properly.
INVESTIGATING
1 day ago - at 07/16/2026 11:32AM
We have received notification that services for Phone ID Sim Swap addon toward Brazil are experiencing delays. We will inform you as soon as we receive a resolution.
Latest Telesign outages
Operator Alert - Nigeria (NG) - Nigeria Communications Ltd (MTN) (621/30) - 07/17/26 - about 1 hour ago
Operator Alert - Iraq (IQ) - AsiaCell (418/05) - 2 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
