Outage in Telesign
2-Way service interruptions - Colombia (CO) - 7/16/26
Resolved MinorIncident Report
Summary AI Generated
Telesign experienced a 2-Way SMS delivery disruption affecting Colombia across multiple operators and all DSCs, beginning at 1:34 PM PDT on July 16, 2026. The incident lasted approximately 1.8 hours before being resolved at 5:06 PM PDT the same day. All services were restored and end users were confirmed to no longer be experiencing issues.
Start Time: 13:34 PDT - 7/16/26
End Time: Ongoing
We are currently experiencing issues with 2-Way SMS delivery toward Colombia (CO) - Multiple operators.
Please note that all DSC are impacted.
Our team is investigating this issue and we will inform you once we come to a resolution.
SF 01205124
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Latest Updates ( sorted recent to last )
RESOLVED
about 23 hours ago - at 07/17/2026 12:07AM
Start Time: 13:34 PDT - 7/16/26
End Time: 05:06 PM PDT - 7/16/26
Previously reported issues with 2-Way SMS delivery toward Colombia (CO) have been resolved. End users should no longer experience any issues as all services are back to functioning properly.
We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.
SF 01205124
INVESTIGATING
1 day ago - at 07/16/2026 10:22PM
Start Time: 13:34 PDT - 7/16/26
End Time: Ongoing
We are currently experiencing issues with 2-Way SMS delivery toward Colombia (CO) - Multiple operators.
Please note that all DSC are impacted.
Our team is investigating this issue and we will inform you once we come to a resolution.
SF 01205124
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