Outage in Telesign
2-Way service interruptions China (CN) - 08/15/26
Resolved MinorIncident Report
Summary AI Generated
Telesign experienced a 2-Way SMS delivery disruption affecting China (CN) across all DSCs, lasting approximately 30.8 hours from 2:40 PM PDT on August 15 to 10:23 PM PDT on August 16, 2026. The issue impacted both inbound and outbound 2-Way SMS traffic to the region. Full service was restored as of the end time, with all systems returning to normal operation.
Start Time: 02:40pm PDT - 08/15/26
End Time: Ongoing
We are currently experiencing issues with 2-Way SMS delivery toward China (CN) .
Please note that all DSC are impacted.
Our team is investigating this issue and we will inform you once we come to a resolution.
SF 01220809
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 08/17/2026 05:24AM
Start Time: 2:40 PM PDT - 08/15/26
End Time: 10:23 PM PDT - 08/16/26
Previously reported issues with 2-Way SMS delivery toward China (CN) have been resolved. End users should no longer experience any issues as all services are back to functioning properly.
We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.
SF 01220809
INVESTIGATING
3 days ago - at 08/15/2026 10:39PM
Start Time: 02:40pm PDT - 08/15/26
End Time: Ongoing
We are currently experiencing issues with 2-Way SMS delivery toward China (CN) .
Please note that all DSC are impacted.
Our team is investigating this issue and we will inform you once we come to a resolution.
SF 01220809
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