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Outage in Telesign

Operator Alert - Colombia (CO) - Claro Comunicacion Celular S.A (Comcel S.A) (732/101) - 8/18/26

Resolved Minor
August 18, 2026 - Started about 9 hours ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Claro Colombia (732/101) experienced network issues on August 18, 2026, beginning at 2:52 PM PDT, which caused delays in SMS message delivery. The incident was resolved by 3:08 PM PDT, lasting approximately 16 minutes. All services returned to normal functioning upon resolution.

Start Time: 2:52PM PDT - 8/18/26 End Time: Ongoing We received notification that Claro Comunicacion Celular S.A (Comcel S.A) (732/101) from Colombia (CO) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01222254

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Latest Updates ( sorted recent to last )
RESOLVED about 8 hours ago - at 08/18/2026 11:45PM

Start Time: 2:52PM PDT - 8/18/26
End Time: 3:08PM PDT - 8/18/26

We received notification that the network issues previously reported by Claro Comunicacion Celular S.A (Comcel S.A) (732/101) from Colombia (CO) have been resolved. [OPERATOR NAME] end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

SF 01222254

INVESTIGATING about 9 hours ago - at 08/18/2026 10:02PM

Start Time: 2:52PM PDT - 8/18/26
End Time: Ongoing

We received notification that Claro Comunicacion Celular S.A (Comcel S.A) (732/101) from Colombia (CO) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.

SF 01222254

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