Outage in Telesign
2-Way service interruptions Colombia (CO)
Resolved MinorIncident Report
Summary AI Generated
Telesign experienced a 2-Way SMS delivery disruption affecting Colombia (CO), with all DLC impacted, beginning at 5:10 AM PDT on September 9, 2026. The incident lasted approximately 15 minutes, resolving at 5:20 AM PDT on September 9, 2026. Full service was restored and end users were no longer impacted following resolution.
Start Time: 05:10 am PDT - 09/09/26
End Time: Ongoing
We are currently experiencing issues with 2-Way SMS delivery toward Colombia (CO).
Please note that all DLC are impacted.
Our team is investigating this issue and we will inform you once we come to a resolution.
SF 01233464
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 09/10/2026 07:28AM
Start Time: 05:10AM PDT - 09/09/26
End Time: 05:20 AM PDT - 09/09/26
Previously reported issues with 2-Way SMS delivery toward Colombia (CO). have been resolved. End users should no longer experience any issues as all services are back to functioning properly.
We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.
SF01233464
INVESTIGATING
4 days ago - at 09/09/2026 12:18PM
Start Time: 05:10 am PDT - 09/09/26
End Time: Ongoing
We are currently experiencing issues with 2-Way SMS delivery toward Colombia (CO).
Please note that all DLC are impacted.
Our team is investigating this issue and we will inform you once we come to a resolution.
SF 01233464
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