Outage in Telesign

2-Way service interruptions - Belgium All

Resolved Minor

September 11, 2026 - Started 3 days ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

Telesign experienced a 2-Way SMS delivery disruption affecting Belgium, with some Dedicated Long Codes (DLCs) impacted. The incident began at 11:36 PM PDT on September 10, 2026, and lasted approximately 3 hours. Full service was restored by 2:30 AM PDT on September 11, 2026.

Start Time: 11:36PM PDT - 09/10/2026 End Time: Ongoing We are currently experiencing issues with 2-Way SMS delivery toward Belgium. Please note that some DLCs are impacted. Our team is investigating this issue and we will inform you once we come to a resolution. SF 01234513

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Latest Updates ( sorted recent to last )

RESOLVED 2 days ago - at 09/11/2026 09:44AM

Start Time: 11:36 PM PDT - 09/10/2026
End Time: 02:30 AM PDT - 09/11/2026

Previously reported issues with 2-Way SMS delivery toward Belgium have been resolved. End users should no longer experience any issues as all services are back to functioning properly.

We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.

SF 01234513

INVESTIGATING 3 days ago - at 09/11/2026 06:39AM

Start Time: 11:36PM PDT - 09/10/2026
End Time: Ongoing

We are currently experiencing issues with 2-Way SMS delivery toward Belgium.
Please note that some DLCs are impacted.
Our team is investigating this issue and we will inform you once we come to a resolution.

SF 01234513

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