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Outage in Telesign

Operator Service Alert - China (CN) - China Mobile (460/00;02;07;28;04;08)

Resolved Minor
October 03, 2026 - Started 2 days ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

On October 3, 2026, Telesign experienced a quality degradation affecting SMS delivery to China Mobile subscribers in China, lasting approximately 52 minutes (8:06 AM – 9:00 AM PST). The issue caused delays in SMS messages reaching China Mobile end users. The incident was resolved by 9:00 AM PST, with all services returning to normal operation.

Issue: Operator - China (CN) - China Mobile (460/00;02;07;28;04;08) - Quality degradation Start Time: 08:06 AM PST - 10/03/26 Summary: We are currently observing a quality degradation towards China Mobile (460/00;02;07;28;04;08) in China (CN), which may cause delays in SMS delivery. Telesign is engaged with the operators for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com. SF 01247186

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 10/03/2026 04:26PM

Start Time: 08:06 AM PST - 10/03/26
End Time: 09:00 AM PST - 10/03/26

Network issues previously reported for China Mobile (460/00;02;07;28;04;08) from China (CN) have been resolved. China Mobile (460/00;02;07;28;04;08) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

SF 01247186

INVESTIGATING 2 days ago - at 10/03/2026 03:38PM

Issue: Operator - China (CN) - China Mobile (460/00;02;07;28;04;08) - Quality degradation

Start Time: 08:06 AM PST - 10/03/26

Summary:

We are currently observing a quality degradation towards China Mobile (460/00;02;07;28;04;08) in China (CN), which may cause delays in SMS delivery.

Telesign is engaged with the operators for updates on resolution.

We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com.

SF 01247186

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