On October 3, 2026, Telesign experienced a quality degradation affecting SMS delivery to China Mobile subscribers in China, lasting approximately 52 minutes (8:06 AM – 9:00 AM PST). The issue caused delays in SMS messages reaching China Mobile end users. The incident was resolved by 9:00 AM PST, with all services returning to normal operation.
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Start Time: 08:06 AM PST - 10/03/26
End Time: 09:00 AM PST - 10/03/26
Network issues previously reported for China Mobile (460/00;02;07;28;04;08) from China (CN) have been resolved. China Mobile (460/00;02;07;28;04;08) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
SF 01247186
Issue: Operator - China (CN) - China Mobile (460/00;02;07;28;04;08) - Quality degradation
Start Time: 08:06 AM PST - 10/03/26
Summary:
We are currently observing a quality degradation towards China Mobile (460/00;02;07;28;04;08) in China (CN), which may cause delays in SMS delivery.
Telesign is engaged with the operators for updates on resolution.
We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com.
SF 01247186
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