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Outage in Telesign

Operator Alert - Ghana (GH) - Vodafone Ghana (620/02) - 10/4/26

Resolved Minor
October 04, 2026 - Started about 19 hours ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Telesign experienced a quality degradation affecting SMS delivery to Vodafone Ghana (620/02) in Ghana, beginning at 9:46 AM PST on October 4, 2026. The issue caused delays in SMS messages reaching end users on that network. The incident was resolved by 11:55 AM PST, lasting approximately 2.3 hours, with all services returning to normal operation.

Start Time: 9:46 AM PST] - 10/4/26 End Time: Ongoing We are currently observing a quality degradation towards Vodafone Ghana (620/02) in Ghana (GH), which may cause delays in SMS delivery. We will inform you once the operator has come to a resolution. SF 01247389

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Latest Updates ( sorted recent to last )
RESOLVED about 16 hours ago - at 10/04/2026 07:16PM

Start Time: 09:46 AM PST - 10/4/26
End Time: 11:55 AM PST - 10/4/26

Network issues previously reported for Vodafone Ghana (620/02) from Ghana (GH) have been resolved. Vodafone Ghana (620/02) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

SF 01247389

INVESTIGATING about 19 hours ago - at 10/04/2026 05:01PM

Start Time: 9:46 AM PST] - 10/4/26
End Time: Ongoing

We are currently observing a quality degradation towards Vodafone Ghana (620/02) in Ghana (GH), which may cause delays in SMS delivery. We will inform you once the operator has come to a resolution.

SF 01247389

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