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Outage in Telesign

Possible Delays

Resolved Minor
October 16, 2026 - Started 5 days ago - Lasted 26 minutes
Official incident page

Incident Report

Summary AI Generated

On October 16, 2026, Telesign experienced intermittent disruptions and platform degradation lasting approximately 26 minutes (11:16–11:28 UTC), causing potential delays in message delivery. Network engineers identified and resolved the issue, with a root cause analysis to follow.

Date: 10/16/2026 Start Time: 11:36 UTC +0 Dear Customers and Partners, We are experiencing intermittent disruptions/degradation on our platform which could cause some delays in delivery. Our team is investigating the issue and we will make sure to keep you updated as soon as we have preliminary findings. If you have any questions, please contact us at support@telesign.com.

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Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 10/16/2026 12:01PM

Date: 10/16/2026
Start Time: 11:16 UTC+0
End Time: 11:28 UTC+0
Dear Customers and Partners,

Our Network Engineers have identified and successfully resolved this incident. We are currently working on the root cause analysis and will provide it once available.

We sincerely apologize for the inconvenience this may have caused you.

If you have any questions, please contact us at support@telesign.com.

IDENTIFIED 5 days ago - at 10/16/2026 11:39AM

Date: 10/16/2026
Start Time: 11:36 UTC +0

Dear Customers and Partners,

We are experiencing intermittent disruptions/degradation on our platform which could cause some delays in delivery.

Our team is investigating the issue and we will make sure to keep you updated as soon as we have preliminary findings.

If you have any questions, please contact us at support@telesign.com.

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