Outage in Telna

Service Degradation

Resolved Minor
January 02, 2025 - Started about 2 months ago - Lasted about 3 hours
Official incident page

Need to monitor Telna outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Telna, and never miss an outage again.
Start Free Trial

Outage Details

Hello, This is to update you regarding the following incident: Incident Status: Investigating Description: We are experiencing service degradation due to excessive signaling from a Signaling Provider. This may affect new network interactions. Service Impact: Devices may encounter issues with new connections. Existing sessions remain unaffected. We are working to resolve this issue as soon as possible and will keep you updated. Regards, Telna Support
Components affected
Telna Data Services EU Telna Data Services APAC Telna Data Services NA Telna Voice/SMS Services Telna Data Services NA Telna Voice/SMS Services Telna Data Services EU Telna Data Services APAC Telna Voice/SMS Services Telna Data Services APAC Telna Data Services NA Telna Data Services EU Telna Voice/SMS Services Telna Data Services EU Telna Data Services EU Telna Data Services NA Telna Data Services EU Telna Voice/SMS Services Telna Data Services NA Telna Data Services NA Telna Voice/SMS Services Telna Data Services NA Telna Data Services NA Telna Data Services EU Telna Data Services APAC Telna Data Services APAC Telna Voice/SMS Services Telna Data Services EU Telna Data Services EU Telna Data Services APAC Telna Data Services EU Telna Voice/SMS Services Telna Voice/SMS Services Telna Data Services NA Telna Data Services APAC Telna Data Services EU Telna Data Services EU Telna Data Services NA Telna Voice/SMS Services Telna Data Services NA Telna Data Services APAC Telna Voice/SMS Services Telna Data Services NA Telna Data Services APAC Telna Voice/SMS Services Telna Data Services NA Telna Data Services EU Telna Data Services APAC Telna Data Services NA Telna Voice/SMS Services Telna Voice/SMS Services Telna Data Services APAC Telna Data Services EU Telna Data Services EU Telna Data Services APAC Telna Data Services NA Telna Data Services NA Telna Voice/SMS Services Telna Data Services EU Telna Data Services APAC Telna Voice/SMS Services Telna Data Services NA Telna Data Services EU Telna Data Services NA Telna Data Services EU Telna Data Services NA Telna Data Services EU Telna Data Services APAC Telna Data Services APAC Telna Data Services APAC Telna Data Services APAC Telna Data Services APAC Telna Data Services EU Telna Voice/SMS Services Telna Data Services APAC Telna Data Services NA Telna Voice/SMS Services Telna Data Services APAC Telna Data Services APAC Telna Data Services EU Telna Voice/SMS Services Telna Data Services NA Telna Voice/SMS Services Telna Voice/SMS Services
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 01/02/2025 06:52PM

Hello,

This is to update you regarding the following incident:

Incident Status: Resolved

Description: This is to update you that the issue has been resolved.
We are closely monitoring the services and will provide updates if necessary.

Regards,
Telna Support

IDENTIFIED about 2 months ago - at 01/02/2025 06:38PM

Hello,

This is to update you regarding the following incident:

Incident Status: Identified

Description: We are still experiencing some service degradation due to excessive signaling from a Signaling Provider; however, we are observing improvements.

Service Impact: Devices may encounter issues with new connections. Existing sessions remain unaffected.

We will continue to keep you posted on the progress.

Regards,
Telna Support

INVESTIGATING about 2 months ago - at 01/02/2025 04:31PM

Hello,

This is to update you regarding the following incident:

Incident Status: Investigating

Description: We are experiencing service degradation due to excessive signaling from a Signaling Provider.
This may affect new network interactions.

Service Impact: Devices may encounter issues with new connections.
Existing sessions remain unaffected.

We are working to resolve this issue as soon as possible and will keep you updated.

Regards,
Telna Support

Don't be the last to know when your dependencies go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3746 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook