Outage in Telna
Data service degradation
Resolved MinorIncident Report
Hello,
This is to update you regarding the following incident:
Incident Status: Investigating
Description: In the last hour we are experiencing a service degradation, this may affect new network interactions.
Service Impact: Devices may encounter issues with new connections.
Existing sessions remain unaffected.
We are working to resolve this issue as soon as possible and will keep you updated.
Regards,
Telna Support
Components affected
Telna Data Services APAC Telna Voice/SMS Services Telna Data Services APAC Telna Data Services APAC Telna Data Services APAC Telna Voice/SMS Services Telna Voice/SMS Services Telna Data Services NA Telna Data Services NA Telna Data Services APAC Telna Data Services NA Telna Voice/SMS Services Telna Data Services APAC Telna Data Services APAC Telna Data Services NA Telna Voice/SMS Services Telna Voice/SMS Services Telna Voice/SMS Services Telna Data Services NA Telna Voice/SMS Services Telna Voice/SMS Services Telna Data Services APAC Telna Data Services EU Telna Voice/SMS Services Telna Voice/SMS Services Telna Voice/SMS Services Telna Data Services NA Telna Voice/SMS Services Telna Voice/SMS Services Telna Data Services APAC Telna Voice/SMS Services Telna Data Services EU Telna Data Services EU Telna Data Services EU Telna Data Services EU Telna Data Services EU Telna Data Services EU Telna Data Services EU Telna Data Services EU Telna Data Services EU Telna Data Services NA Telna Data Services EU Telna Data Services NA Telna Voice/SMS Services Telna Data Services NA Telna Data Services EU Telna Data Services NA Telna Data Services NA Telna Data Services NA Telna Data Services EU Telna Data Services APAC Telna Data Services EU Telna Data Services NA Telna Data Services EU Telna Data Services EU Telna Data Services APAC Telna Data Services APAC Telna Voice/SMS Services Telna Data Services APAC Telna Data Services NA Telna Data Services NA Telna Data Services APAC Telna Data Services APAC Telna Data Services APAC Telna Data Services APAC Telna Voice/SMS Services Telna Data Services EU Telna Data Services NA Telna Data Services NA Telna Data Services EU Telna Voice/SMS Services Telna Data Services NA Telna Data Services EU Telna Data Services APAC Telna Voice/SMS Services Telna Data Services APAC Telna Data Services EU Telna Data Services NA Telna Data Services NA Telna Data Services APAC Telna Data Services EU Telna Data Services APAC Telna Data Services NA Telna Voice/SMS ServicesTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
12 months ago - at 04/24/2025 10:16AM
Hello,
We’ve observed a full recovery of the service. All connection issues have been resolved, and performance is stable.
Impact: No further disruptions are expected.
Thank you for your patience. Please reach out if you experience any ongoing issues.
Regards,
Telna Support
MONITORING
12 months ago - at 04/24/2025 09:53AM
Hello,
This is to update you regarding the following incident:
Incident Status: Monitoring
Description: We’re seeing signs of service recovery and continuing to closely monitor performance.
Service Impact: Some devices may still face issues with new connections, but existing sessions are stable.
We expect further improvement shortly and will keep you updated with any changes.
Regards,
Telna Support
INVESTIGATING
12 months ago - at 04/24/2025 07:32AM
Hello,
This is to update you regarding the following incident:
Incident Status: Investigating
Description: In the last hour we are experiencing a service degradation, this may affect new network interactions.
Service Impact: Devices may encounter issues with new connections.
Existing sessions remain unaffected.
We are working to resolve this issue as soon as possible and will keep you updated.
Regards,
Telna Support
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