Outage in Telna

Data Service Degradation on IMSI 22

Resolved Minor

October 09, 2025 - Started 6 months ago - Lasted about 4 hours
Official incident page

Incident Report

Hello, This is to update you regarding the following incident: Incident Status: Recovering Description: We have experienced a service degradation that affected new network interactions on IMSI 22. The redundant nodes in place helped recover the traffic, and we are monitoring the system stability. Service Impact: Devices may have encountered issues with new connections. Existing sessions remain unaffected. We will announce once recovery is fully completed. Regards, Telna Support

Components affected

Telna Data Services EU Telna Data Services NA Telna Data Services APAC

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Latest Updates ( sorted recent to last )

RESOLVED 6 months ago - at 10/10/2025 12:21AM

Hello,

This is to update you regarding the following incident:

Incident Status: Resolved

Description: This is to update you that the issue has been resolved.

We are closely monitoring the services and will provide updates if necessary.

Regards,
Telna Support

MONITORING 6 months ago - at 10/09/2025 08:58PM

Hello,

This is to update you regarding the following incident:

Incident Status: Recovering

Description: We have experienced a service degradation that affected new network interactions on IMSI 22. The redundant nodes in place helped recover the traffic, and we are monitoring the system stability.

Service Impact: Devices may have encountered issues with new connections. Existing sessions remain unaffected.

We will announce once recovery is fully completed.

Regards,
Telna Support

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