Service Degradation on the Telcel Network in Mexico

Hello,

This is to update you regarding the following incident:

Incident Status: Resolved

We have now received official confirmation from Telcel that the issue has been resolved.

We will continue to monitor performance to ensure ongoing stability.

Affected Countries/Region: Mexico

Regards,
Telna Support

Hello,

This is to update you regarding the following incident:

Incident Status: Recovering

Description: Telcel Mexico has informed us that they were experiencing widespread service degradation on their network due to a fiber cut.

Service Impact: Devices may have encountered issues connecting to the Telcel network.

We are now observing successful tests indicating a service recovery.
We are waiting for an official confirmation and will continue to monitor performance to ensure stability. We will provide further updates as needed.

Affected Countries/Region: Mexico

Regards,
Telna Support

Hello,

This is to update you regarding the following incident:

Incident Status: VPLMN Investigation

Description: Telcel Mexico has informed us that they are experiencing widespread service degradation on their network due to a fiber cut.

Service Impact: Devices may have encountered issues connecting to the Telcel network.

They are working to resolve this issue as soon as possible.
We are monitoring the progress and will keep you updated.

Affected Countries/Region: Mexico

Regards,
Telna Support