Outage in Telna

Cloudflare Global Service Degradation affecting Connect front-end and APIs

Resolved Minor

November 18, 2025 - Started 5 months ago - Lasted about 7 hours
Official incident page

Incident Report

Hello, This is to update you regarding the following incident: Incident Status: Investigating Description: Cloudflare (one of our third-party providers) is currently experiencing a Global service degradation affecting Connect platform availability and API performance. Service Impact: The Connect platform might not be available and API calls might be delayed or unresponsive. There are no underlying network issues related to this incident. We are monitoring the service status and will keep you updated. Regards, Telna Support

Components affected

Telna Cronus API Telna Cronus Frontend

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Latest Updates ( sorted recent to last )

RESOLVED 5 months ago - at 11/18/2025 07:25PM

Hello,

This is to update you regarding the following incident:

Incident Status: Resolved

Description: This is to update you that Cloudflare has resolved the issue.

We are closely monitoring the service and will provide updates if necessary.

Regards,
Telna Support

INVESTIGATING 5 months ago - at 11/18/2025 12:39PM

Hello,

This is to update you regarding the following incident:

Incident Status: Investigating

Description: Cloudflare (one of our third-party providers) is currently experiencing a Global service degradation affecting Connect platform availability and API performance.

Service Impact: The Connect platform might not be available and API calls might be delayed or unresponsive.

There are no underlying network issues related to this incident.

We are monitoring the service status and will keep you updated.

Regards,
Telna Support

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