Outage in Telna

Data Service Degradation

Resolved Minor
November 28, 2025 - Started 10 days ago - Lasted about 7 hours
Official incident page

Incident Report

Hello, This is to update you regarding the following incident: Incident Status: New Description: We are experiencing a data service degradation that affects new network interactions. Service Impact: Devices may have encountered issues, mainly with new connections. Existing sessions remain unaffected. We are working to resolve this issue as soon as possible and will keep you updated. Regards, Telna Support

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Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 11/28/2025 08:57AM

Hello,

This is to update you regarding the following incident:

Incident Status: resolved

Description: We are experiencing a data service degradation that affects new network interactions.

Service Impact: Devices may have encountered issues, mainly with new connections.
Existing sessions remain unaffected.

The service is fully recovered, we are closely monitoring the performance.

Regards,
Telna Support

IDENTIFIED 10 days ago - at 11/28/2025 07:55AM

Hello,

This is to update you regarding the following incident:

Incident Status: Recovery

Description: We are experiencing a data service degradation that affects new network interactions.

Service Impact: Devices may have encountered issues, mainly with new connections.
Existing sessions remain unaffected.

We are recovering the service and expect to complete this process soon.
We will update once done.

Regards,
Telna Support

INVESTIGATING 10 days ago - at 11/28/2025 04:54AM

Hello,

This is to update you regarding the following incident:

Incident Status: Investigating

Description: We are experiencing a data service degradation that affects new network interactions.

Service Impact: Devices may have encountered issues, mainly with new connections.
Existing sessions remain unaffected.

Our teams are still working to restore service as soon as possible.
We will keep you updated.

Regards,
Telna Support

INVESTIGATING 10 days ago - at 11/28/2025 02:33AM

Hello,

This is to update you regarding the following incident:

Incident Status: New

Description: We are experiencing a data service degradation that affects new network interactions.

Service Impact: Devices may have encountered issues, mainly with new connections.
Existing sessions remain unaffected.

We are working to resolve this issue as soon as possible and will keep you updated.

Regards,
Telna Support

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