Outage in Telna

4G Data Service Degradation on IMSI 10

Resolved Minor
December 26, 2025 - Started 5 days ago - Lasted about 7 hours
Official incident page

Incident Report

Hello, This is to update you regarding the following incident: Incident Status: Investigating Description: Our IMSI 10 roaming partner is experiencing 4G data service degradation on their network. Service Impact: Devices may experience difficulties establishing new data sessions. Existing sessions remain unaffected. They are working to resolve this issue as soon as possible. We are monitoring the progress and will keep you updated. Regards, Telna Support
Components affected
Telna Data Services EU Telna Data Services NA Telna Data Services APAC

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Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 12/26/2025 02:31PM

Hello,

This is to update you regarding the following incident:

Incident Status: Resolved

Description: This is to update you that our roaming partner has resolved the issue.

We are closely monitoring the services and will provide updates if necessary.

Regards,
Telna Support

INVESTIGATING 5 days ago - at 12/26/2025 07:37AM

Hello,

This is to update you regarding the following incident:

Incident Status: Investigating

Description: Our IMSI 10 roaming partner is experiencing 4G data service degradation on their network.

Service Impact: Devices may experience difficulties establishing new data sessions.
Existing sessions remain unaffected.
They are working to resolve this issue as soon as possible.

We are monitoring the progress and will keep you updated.

Regards,
Telna Support

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