Outage in Telna

Service Degradation on IMSI 19

Resolved Minor
December 28, 2025 - Started 3 days ago - Lasted about 5 hours
Official incident page

Incident Report

Hello, This is to update you regarding the following incident: Incident Status: Investigating Description: In the last hour, our IMSI 19 roaming partner is experiencing service degradation. Service Impact: Devices may experience difficulties establishing new sessions. Existing sessions remain unaffected. We are monitoring the progress and will keep you updated. Regards, Telna Support
Components affected
Telna Data Services EU Telna Data Services NA Telna Data Services APAC Telna Voice/SMS Services

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 12/28/2025 06:27PM

Hello,

This is to update you regarding the following incident:

Incident Status: Resolved

Description: This is to update you that our roaming partner has resolved the issue.

We are closely monitoring the services and will provide updates if necessary.

Regards,
Telna Support

INVESTIGATING 3 days ago - at 12/28/2025 02:15PM

Hello,

This is to update you regarding the following incident:

Incident Status: Investigating

Description: In the last hour, our IMSI 19 roaming partner is experiencing service degradation.

Service Impact: Devices may experience difficulties establishing new sessions.
Existing sessions remain unaffected.

We are monitoring the progress and will keep you updated.

Regards,
Telna Support

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