Outage in TelSmart
Ringbacktone on mobile calls
Resolved Minor
August 28, 2025 - Started 24 days ago
- Lasted 7 days
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Outage Details
We’re aware of an issue with the ringback tone on mobile calls. Our engineers are actively working on resolving this as quickly as possible. Calls are still going through, but the tone you normally hear before the other party picks up may not play correctly.We’ll provide an update as soon as this is fully resolved. Thank you for your patience and understanding.
Components affected
TelSmart InternetLatest Updates ( sorted recent to last )
IDENTIFIED
24 days ago - at 08/28/2025 10:00AM
We’re aware of an issue with the ringback tone on mobile calls. Our engineers are actively working on resolving this as quickly as possible. Calls are still going through, but the tone you normally hear before the other party picks up may not play correctly.We’ll provide an update as soon as this is fully resolved. Thank you for your patience and understanding.
MONITORING
18 days ago - at 09/03/2025 02:03PM
Dear Customer, tonight we will perform an update to our system to resolve the ringback tone issue.
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