Outage in Templafy

Service degradation - Some users are experiencing issues with the VSTO Task Pane being offline.

Resolved Major

July 03, 2025 - Started 10 months ago - Lasted about 5 hours
Official incident page

Incident Report

We have identified an issue that affects a subset of customers and are working towards a resolution. Further updates will be posted here soon.

Components affected

Templafy Library & Dynamics

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Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 07/03/2025 10:35AM

The incident has been resolved, and further information will be provided in a postmortem shortly.

We apologize for the impact to affected customers.

MONITORING 10 months ago - at 07/03/2025 08:36AM

The incident has been successfully mitigated, and our team is actively monitoring the situation to ensure ongoing stability and performance. We are observing the systems to prevent any further disruptions.

IDENTIFIED 10 months ago - at 07/03/2025 07:44AM

The engineering team has identified the root cause of the issue and is currently working on a fix.

IDENTIFIED 10 months ago - at 07/03/2025 05:32AM

We have identified an issue that affects a subset of customers and are working towards a resolution.
Further updates will be posted here soon.

Latest Templafy outages

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Assets are not visible in new experience West Europe (Production 0) - about 2 months ago

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