Outage in Templafy

Service degradation - Missing slide previews in Templafy One

Resolved Major
August 28, 2025 - Started about 2 months ago - Lasted 30 minutes
Official incident page

Incident Report

We are currently investigating this issue.
Components affected
Templafy WebApp

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 08/28/2025 08:21AM

The incident has been resolved, and further information will be provided in a postmortem shortly.

We apologize for the impact to affected customers.

IDENTIFIED about 2 months ago - at 08/28/2025 08:11AM

We have identified an issue that affects a subset of customers and are working towards a resolution.
Further updates will be posted here soon.

INVESTIGATING about 2 months ago - at 08/28/2025 08:07AM

We are currently investigating this issue.

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