Outage in Templafy

Service degradation - Users might encounter issues generating powerpoint presentations

Resolved Major
September 24, 2025 - Started 26 days ago - Lasted about 2 hours
Official incident page

Incident Report

We have identified an issue that affects a subset of customers and are working towards a resolution. Further updates will be posted here soon.
Components affected
Templafy Library & Dynamics

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED 25 days ago - at 09/24/2025 05:44PM

The incident has been resolved, and further information will be provided in a postmortem shortly.

We apologize for the impact to affected customers.

IDENTIFIED 26 days ago - at 09/24/2025 04:06PM

We have identified an issue that affects a subset of customers and are working towards a resolution.
Further updates will be posted here soon.

Latest Templafy outages

Service degradation - Missing slide previews in Templafy One - about 2 months ago
Service degradation - Templafy Web add-ins Unavailable on Mac After Office 16.99 Update - 3 months ago
Service degradation - AI-Assistant prompt templates page is not accessible - 3 months ago
Service degradation - Content library is not working on web addin in West Europe (Production 0) - 3 months ago
Service degradation - Some users are experiencing issues with the VSTO Task Pane being offline. - 4 months ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook