Outage in Templafy
Service degradation - A subset of users could encounter access issues to Spaces
Resolved MajorIncident Report
We have identified an issue that affects a subset of customers and are working towards a resolution.
Further updates will be posted here soon.
Components affected
Templafy Library & DynamicsNeed to monitor Templafy outages?
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Latest Updates ( sorted recent to last )
RESOLVED
12 days ago - at 10/21/2025 03:53PM
The incident has been resolved, and further information will be provided in a postmortem shortly.
We apologize for the impact to affected customers.
MONITORING
13 days ago - at 10/20/2025 03:08PM
The issue was caused by a bug introduced in a recent Library App update, which temporarily allowed users to view Spaces within their tenant even if they were not members. The root cause has been identified, and the changes that introduced the bug have been rolled back. Access controls are now functioning as expected, and we are actively monitoring the system to ensure stability.
Further information will be provided in a postmortem shortly.
IDENTIFIED
13 days ago - at 10/20/2025 01:51PM
We have identified an issue that affects a subset of customers and are working towards a resolution.
Further updates will be posted here soon.
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