Outage in Templafy
Desktop clients are failing when checking for updates
Resolved MinorIncident Report
We are currently investigating this issue.
Components affected
Templafy Add-in ManagementNeed to monitor Templafy outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 11/06/2025 02:47PM
The incident has been resolved, and further information will be provided in a postmortem shortly.
We apologize for the impact to affected customers.
MONITORING
about 1 month ago - at 11/06/2025 01:26PM
The incident has been successfully mitigated, and our team is actively monitoring the situation to ensure ongoing stability and performance. We are observing the systems to prevent any further disruptions.
IDENTIFIED
about 1 month ago - at 11/06/2025 12:54PM
We have identified an issue that affects a subset of customers and are working towards a resolution.
Further updates will be posted here soon.
INVESTIGATING
about 1 month ago - at 11/06/2025 12:09PM
We are continuing to investigate this issue.
INVESTIGATING
about 1 month ago - at 11/06/2025 11:10AM
We are currently investigating this issue.
Latest Templafy outages
Major cloud provider outage - about 2 months ago
Service degradation: Unable to insert assets in PowerPoint, Word and Outlook in West Europe (Production 0) - about 2 months ago
Service degradation: Previews of images from integrations are not loading in add-ins - about 2 months ago
Service degradation - Templafy Desktop Authentication Problems Affecting New Users - about 2 months ago
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