Outage in Tenable
Tenable Vulnerability Management: Scan exclusions not visible and not applying in some scans
Resolved MajorIncident Report
We are aware of and actively investigating an issue where scan exclusions may not work, and may not be visible in cases where customers have >100 exclusion objects. We will provide periodic updates as our engineers continue working on this issue.
Components affected
Tenable CA01 Tenable US-4A Tenable BR01 Tenable US-3A Tenable AP-SYD-1 Tenable US-2B Tenable UK-LON-1 Tenable IN01 Tenable US-5A Tenable SING Tenable US-1A Tenable US-2A Tenable JP01 Tenable US07 Tenable Gov01 Tenable FRATrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 05/28/2025 03:18PM
The issue has been resolved. We are sorry for the disruption and inconvenience.
MONITORING
11 months ago - at 05/27/2025 07:57PM
We have implemented a fix for the issue and are monitoring the recovery.
IDENTIFIED
11 months ago - at 05/23/2025 05:26PM
A fix has been implemented. Certain individual containers may require additional action for full remediation. All customers still affected are being contacted directly. Customers who have not received communication are not affected, and services are fully operational.
MONITORING
11 months ago - at 05/23/2025 05:25PM
A fix has been implemented. Certain individual containers may require additional action for full remediation. All customers still affected are being contacted directly. Customers who have not received communication are not affected, and services are fully operational.
IDENTIFIED
11 months ago - at 05/23/2025 02:00PM
Our engineering team is continuing to work on a fix for this issue.
IDENTIFIED
11 months ago - at 05/23/2025 12:38PM
Our engineering team is continuing to work on a fix for this issue.
IDENTIFIED
11 months ago - at 05/23/2025 09:35AM
Our engineering team is continuing to work on a fix for this issue.
IDENTIFIED
11 months ago - at 05/23/2025 07:13AM
Our engineering team is continuing to work on a fix for this issue.
IDENTIFIED
11 months ago - at 05/23/2025 12:39AM
We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.
INVESTIGATING
11 months ago - at 05/23/2025 12:36AM
We are continuing to investigate this issue.
INVESTIGATING
11 months ago - at 05/22/2025 11:28PM
We are continuing to investigate this issue.
INVESTIGATING
11 months ago - at 05/22/2025 10:58PM
We are continuing to investigate this issue.
INVESTIGATING
11 months ago - at 05/22/2025 10:17PM
We are aware of and actively investigating an issue where scan exclusions may not work, and may not be visible in cases where customers have >100 exclusion objects. We will provide periodic updates as our engineers continue working on this issue.
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