Outage in Tenable

Tenable Vulnerability Management: Scan exclusions not visible and not applying in some scans

Major
May 22, 2025 - Started 2 days ago
Official incident page

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Outage Details

We are aware of and actively investigating an issue where scan exclusions may not work, and may not be visible in cases where customers have >100 exclusion objects. We will provide periodic updates as our engineers continue working on this issue.
Components affected
Tenable CA01 Tenable US-4A Tenable BR01 Tenable US-3A Tenable AP-SYD-1 Tenable US-2B Tenable UK-LON-1 Tenable IN01 Tenable US-5A Tenable SING Tenable US-1A Tenable US-2A Tenable JP01 Tenable US07 Tenable Gov01 Tenable FRA
Latest Updates ( sorted recent to last )
IDENTIFIED 1 day ago - at 05/23/2025 05:26PM

A fix has been implemented. Certain individual containers may require additional action for full remediation. All customers still affected are being contacted directly. Customers who have not received communication are not affected, and services are fully operational.

MONITORING 1 day ago - at 05/23/2025 05:25PM

A fix has been implemented. Certain individual containers may require additional action for full remediation. All customers still affected are being contacted directly. Customers who have not received communication are not affected, and services are fully operational.

IDENTIFIED 1 day ago - at 05/23/2025 02:00PM

Our engineering team is continuing to work on a fix for this issue.

IDENTIFIED 1 day ago - at 05/23/2025 12:38PM

Our engineering team is continuing to work on a fix for this issue.

IDENTIFIED 2 days ago - at 05/23/2025 09:35AM

Our engineering team is continuing to work on a fix for this issue.

IDENTIFIED 2 days ago - at 05/23/2025 07:13AM

Our engineering team is continuing to work on a fix for this issue.

IDENTIFIED 2 days ago - at 05/23/2025 12:39AM

We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.

INVESTIGATING 2 days ago - at 05/23/2025 12:36AM

We are continuing to investigate this issue.

INVESTIGATING 2 days ago - at 05/22/2025 11:28PM

We are continuing to investigate this issue.

INVESTIGATING 2 days ago - at 05/22/2025 10:58PM

We are continuing to investigate this issue.

INVESTIGATING 2 days ago - at 05/22/2025 10:17PM

We are aware of and actively investigating an issue where scan exclusions may not work, and may not be visible in cases where customers have >100 exclusion objects. We will provide periodic updates as our engineers continue working on this issue.

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