Outage in Tenable

Tenable Vulnerability Management: Scans Hanging

Resolved Major
May 30, 2025 - Started 6 days ago - Lasted about 8 hours
Official incident page

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Outage Details

We are aware of and actively investigating errors that are impacting Cloud Scanners for certain users. We will provide periodic updates as our engineers continue working on this issue.
Components affected
Tenable US-5A Tenable UK-LON-1 Tenable US-2B Tenable US-4A Tenable BR01 Tenable CA01 Tenable IN01 Tenable SING Tenable AP-SYD-1 Tenable US-1A Tenable US07 Tenable FRA Tenable JP01 Tenable US-2A Tenable US-3A
Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 05/30/2025 10:42PM

This incident has been resolved.

MONITORING 6 days ago - at 05/30/2025 08:49PM

We have implemented a fix for the issue and are monitoring the recovery.

IDENTIFIED 6 days ago - at 05/30/2025 06:09PM

We are continuing to work on a fix for this issue.

IDENTIFIED 6 days ago - at 05/30/2025 05:21PM

We have identified an issue that is impacting certain scans and is causing them to hang. Our engineering team is working to implement a fix for the issue.

INVESTIGATING 6 days ago - at 05/30/2025 03:00PM

We are aware of and actively investigating errors that are impacting Cloud Scanners for certain users. We will provide periodic updates as our engineers continue working on this issue.

Latest Tenable outages

TIE Portal Availability - about 24 hours ago
Tenable Vulnerability Management: Scans from Cloud Scanners Hanging - 3 days ago
Tenable Vulnerability Management: Scan exclusions not visible and not applying in some scans - 13 days ago
Tenable Identity Exposure: Platform issues - 14 days ago
Tenable Vulnerability Management: Scan Processing delays mssp-us-1 - 17 days ago

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