Outage in Tenable

Tenable Vulnerability Management: Asset data incomplete for newly discovered assets

Resolved Minor
July 18, 2025 - Started about 1 month ago - Lasted 5 days
Official incident page

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Outage Details

We are aware of and actively investigating an issue where data may be incomplete for newly discovered assets for some customers. We will provide periodic updates as our engineers continue working on this issue.
Components affected
Tenable AP-SYD-1 Tenable UK-LON-1 Tenable JP01 Tenable US07 Tenable SING Tenable CA01 Tenable FRA Tenable US-3A Tenable US-4A Tenable IN01 Tenable BR01 Tenable Gov01 Tenable US-5A Tenable US-1A Tenable US-2A Tenable US-2B
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 07/22/2025 01:57PM

The issue has been resolved. We are sorry for the disruption and inconvenience.

MONITORING about 1 month ago - at 07/21/2025 03:31AM

We have implemented a fix for the issue to prevent further incomplete data issues. We continue to work to update the previously affected assets with incomplete data.

MONITORING about 1 month ago - at 07/19/2025 04:07PM

We have implemented a fix for the issue to prevent further incomplete data issues. We continue to work to update the previously affected assets with incomplete data.

IDENTIFIED about 1 month ago - at 07/19/2025 12:13PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 month ago - at 07/19/2025 08:04AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 month ago - at 07/18/2025 03:31PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 month ago - at 07/18/2025 01:48PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 month ago - at 07/18/2025 11:04AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 month ago - at 07/18/2025 09:03AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 month ago - at 07/18/2025 07:03AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 month ago - at 07/18/2025 02:46AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 month ago - at 07/17/2025 11:25PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 month ago - at 07/17/2025 10:53PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 month ago - at 07/17/2025 10:33PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 month ago - at 07/17/2025 10:22PM

We are aware of and actively investigating an issue where data may be incomplete for newly discovered assets for some customers. We will provide periodic updates as our engineers continue working on this issue.

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