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Outage in Tenable

Tenable Vulnerability Management: Login and Platform Issues on us-1a, us-2a and us-2b

Resolved Major
October 20, 2025 - Started 5 months ago - Lasted about 23 hours
Official incident page

Incident Report

We are aware of and actively investigating login and performance issues currently impacting all functionality within environments us-1a, us-2a and us-2b. The issue is related to an ongoing incident with our cloud service provider. We will provide periodic updates as our engineers continue working on this issue.

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Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 10/21/2025 08:55AM

The issue has been resolved. We are sorry for the disruption and inconvenience.

MONITORING 5 months ago - at 10/21/2025 12:44AM

We have implemented a fix for the issue and are monitoring the recovery.

IDENTIFIED 5 months ago - at 10/20/2025 03:30PM

We are aware of scan processing delays for some Tenable Vulnerability Management customers in us-2a and are also aware of degraded performance on us-1a and us-2a for some Tenable One customers.

MONITORING 5 months ago - at 10/20/2025 10:36AM

We are continuing to monitor for any further issues.

MONITORING 5 months ago - at 10/20/2025 10:34AM

We have implemented a fix for the issue and are monitoring the recovery.

IDENTIFIED 5 months ago - at 10/20/2025 09:56AM

We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.

INVESTIGATING 5 months ago - at 10/20/2025 09:46AM

We are aware of and actively investigating login and performance issues currently impacting all functionality within environments us-1a, us-2a and us-2b. The issue is related to an ongoing incident with our cloud service provider. We will provide periodic updates as our engineers continue working on this issue.

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